In this policy, “us”, “we” or “our” means 2 Minute Accountant. We are bound by the National Privacy Principles contained in the Privacy Act 1988 (Cwth) (subject to exemptions that apply to us under that Act).
Protecting your privacy and the confidentiality of your personal information is important to us, as it is fundamental to the way we conduct business. We are sensitive to privacy issues and treat very seriously the ongoing trust our customers have placed in us. Our customers trust their information to the 2 Minute Accountant. We aspire to Industry best practice procedures and believe we have systems in place for handling and protecting your private information.
What is “personal information”?
Personal information is any information whereby your identity may be ascertained. We generally advise that you do not publish or communicate personal information, or at least limit the personal information that you publish or communicate, to the public via our online forum services. You acknowledge that we cannot control any third party collection or use of your Non-Confidential Information. You agree that we may use and disclose Non-Confidential Information for any purpose and by any means whatsoever.
How we collect and what is the purpose for the collection of your personal information?
Where it is possible we will collect personal information directly from you. The personal information collected and maintained by us comprises your name, address, contact details and information specific to your accounting needs or product or service requirements.
In some circumstances, we will need to collect your personal information from third parties. Those circumstances may include but are not limited to the collection of your personal information from ASIC, the Australian Taxation Office, your employer, family, or other sources.
When you give personal information about other individuals, we and our agents rely on you to have made or make them aware:
- That you will or may provide their information to us;
- The types of third parties to whom the information may be provided;
- The relevant purposes we and the third parties will disclose it to will use it for;
- How they can access it.
We rely on you to have obtained their consent on these matters. If you have not done or will not do either of these things, you must tell us or our agents before you provide the relevant information.
For some accounting and related purposes, we also collect and maintain your sensitive information. This comprises information about your accounting, taxation, business, employment, financial and associated details any or all of which could be personal and/or private.
The information requested allows us to perform our professional services for you.
If we do not collect your personal information we may not be able to do business with you.
How we use your personal information
In addition to the primary purpose outlined above, we may use the personal information we collect, and you consent to us using your personal information. We disclose personal information to third parties who we believe are necessary to assist us and them in providing the relevant services and products.
For example, in establishing companies, trusts or other business structures we may have to disclose your personal and other information to third parties such as vendors who provide companies and trusts, Australian Securities and Investment Commission (ASIC), the Australian Taxation Office or others who we deem necessary to provide our services to you. We limit the use and disclosure of any personal information provided by us to them to the specific purpose for which we supplied it.
In providing the relevant products and services to you, we may share your personal information with our related companies.
Personal information for the purposes specified above may be shared on a confidential basis with:
- Our distributors and agents;
- Government agents;
- Data collection and verification agencies;
- Actuaries and accountants;
- Contracted advisors and service providers;
- Other parties as required by law and/or the agent of any of these.
Website Privacy Statement
In the course of using our internet website, you may provide us with personal information. We will use all reasonable measures to protect any such information from being used for any other purpose other than the provision of our services as detailed herein.
Data transmitted over the Internet
We have robust and secure internet facilities. However, as good as they are, no data transmission over the Internet can be guaranteed as totally secure.
We try to protect such information, but we cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.
If you decide to complete an online application form, the information that you enter into the online form will only be collected by us if you submit your online application. If at any stage you cancel your application prior to submitting your application, the information you have entered up to that point will be automatically deleted.
Advertising and tracking
We may collect information about your visit to our site to assist us with measuring and improving our website. Examples of information that we collect include day and time of your visit, whether you have visited our website previously, whether you used a search engine to find us and some geographical information about what country and state you are in.
We use methods to collect visitor information so that we can better understand how to improve our products and services to you. One of the primary methods used by this tool is the placement of cookies. Cookies are small information files that an end user’s Web browser places on that user’s computer when a Website is visited.
For information on disabling these cookies, please go to the privacy settings section within your browser. In addition to the session cookie, we may use other data collection methods such as appending query strings to an image request.
We also use other external companies for the following purposes:
For web hosting services for this website.
To gather non-personal information (using cookies) in order to evaluate the effectiveness of online marketing activities, for example.
We will retain the content of any e-mail that you send to all our accountants if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.
SPAM means unsolicited advertising material sent via email. We do not send this type of communication. If you have provided your email address to us we may, however, use this to promote our services, where you have indicated your permission to do so. If you receive an email from us and no longer wish to receive this type of communication, you can simply unsubscribe from the email list from the email itself.
Site linking policy
We may include links to external sites that we consider contain information relevant to the information that you were seeking with us. Where these links occur, we accept no responsibility for the accuracy of the content of those sites or your reliance on any information contained within any such site.